9 Interesting Facts And Features About Restaurant Management Systems

Pic 1: A Restaurant Management System Dashboard 

It is a matter of real fact that present-day restaurant management systems are very complex. With the passing time, it is still becoming more complex. But it is also true that more & more technologies are evolving which are trying to make this complex restaurant management software simple.

In a good restaurant, there are a lot of food items available. Right? But if you have great restaurant management software then all the food items including the restaurant analytics are included in that software.

Pic 2: A  POS Software Architecture

Every restaurant owners want such restaurant software which is far simpler. If this software becomes complex then it will be a complete embarrassment in front of customers & guests. So, they need such software systems which are very easy to operate & run smoothly without interruption so that a large number of customers can be easily handled.

Seriously you don’t want your restaurant software is affected with any bugs or problems during the peak hours of business.

You always want your restaurant software system runs smoothly. But believe me, if your restaurant management system can be automated then it will be a blessing for your restaurant. But you must understand that there is a very tough competition in the restaurant business.

Pic 3: Another Dashboard of  Restaurant Management System

If high competition exists then you must have to automate the entire process of restaurant management so that most of the redundant works can be done in less time. So, always make sure that your restaurant system is operated automatically without human intervention.

But How To Know Which Restaurant Management Software System is Perfect For You?

If we have to explain a restaurant management system in a single sentence then it can be defined as software which can organize your entire order billing process & customer management.

But What Exactly Your Ideal Restaurant POS System Will Do For You?

Some of the works an ideal POS system will do for you:

• It will manage customer’s to-call food orders for you.
• Control all the customer billing procedures.
• All the table reservations can be done by this system.
• It has CRMs integrated with the system.
• It has options for coupons & discounts which will increase customer satisfaction.

If you have any older technologies to track your restaurant data then these management systems can work with them also.

It can be done by integrating third-party APIs of your older technology with the latest one.

You will get actionable analytics in your system from which you can determine the day to day revenues you have gained & the number of customers you have handled.

Some of the advantages of using these Restaurant Management Systems are:

Pic 4: A Complete Set of Restaurant Management System

• Your restaurant’s food order processing time will highly reduce.
• It can automate the entire redundant works which will highly speed up the entire order processing system.
• Your restaurant will get great customer satisfaction.
• You can easily track your day to day profits & expenditures.

But you have to understand that as this restaurant management software can do so many things that are why they are very expensive. So, you just need a system which has all the features you want & it is within your budget.

What are the Components of a Restaurant Management System?

1. Restaurant Point of Sale Software

A Point of Sale system is the most important part of a restaurant management system. The POS handles all the order billing, order ticketing & bill printing activities. But the main part is the automated works it can do, like automated emails, social media & SMS message campaigning etc. You can organize all your restaurant works systematically.

Pic 5: A Mobile POS

The POS system is very small & is easy to take anywhere you want. You can carry these POS systems anywhere and everywhere but keep it in mind that you need a powerful internet connection to operate it. The software gets updated whenever required so that it has all the latest features to work. It has a very impressive data handling & management capability.

With the restaurant analytics feature of the software system, you can:

• Track what is your turnover & profit margin within certain periods.
• Use efficiently the CRM of it & know what are your social media engagements & more…

2. Customer Order Management

You will be happy to know that you can track all your orders & the nitty-gritty of your restaurant business with the order management part of the restaurant management system. You can track everything related to your order in your software panel. There are two types of ordering systems which need to be tracked, and they are real-time ordering by customers & online orders like Swiggy, Zomato etc. You will get all the information in your restaurant system’s dashboard.

3. Table Reservation in Your Restaurant

From your restaurant management panel, you can manage all your dining reservations. As a result, you can track all your customer lists.

4. Your Restaurant CRM Management

After reserving the tables, now your prospective customers will get the latest updates on their reservations via emails or SMS messages. Even you can add more features to it like your preferences, food items, food categories etc.

5. Restaurant Employees Management Tool

If you can integrate a specialized employee management tool with your restaurant management system then you can do more wonders. The things you can do with your employee management tool are:

6. Checking out all of your employee’s attendances

• Productivity levels of your employees & whatever work they have done.
• Each of your employee details.
• Your payroll management records & many more…

7. Your Restaurant Accounting Software

With this software you can do the following:

• Complete end-to-end sales tracking
• Tax management
• Use unique accounting software to perform any finance tracking.
• Stock Management Facility

With the stock management facility, you can know which ingredients are going to run out so that you can buy them earlier. If you don’t track the ingredients then during the business hours you can run out the stocks & face a serious embarrassment. You can also check the cost of the food items in this software.

8. Some More Features of an Ideal Restaurant Management System

You will get very fast customer support at the time of urgency. Trust me!! You will the technical support when you are confused about something in the software. That means you won’t remain stuck with any type of problem while operating the software at any time.

9. Restaurant Management Analytics System

Pic: Analytics in Restaurant Management System

Finally, you must want to know about the information about your customers. But you have to be cautious that your dashboard will be overflowed with too much data. So, try to set simple reports based on customer data. You can check what is happening with your restaurant business at present & what its flaws are.